Where is FromAphrodite.com located and are the prices in Canadian dollars?
FromAphrodite.com is proud to be one of the "Truly Canadian" owned and operated websites online. Our head office is located in BEAUTIFUL Waverly, Nova Scotia Canada. And yes, all prices quoted online are in Canadian dollars.

 

How do you guarantee my privacy?

• Discreet Billing: - we do not store credit card information on our web server after your order has been processed. Your credit card will be billed as From Aphrodite.
• Discreet Shipping: - we package your order in a plain box with no external markings that could give away it's contents. The from address on the box is FA.
• Privacy Guaranteed: - We will never give away your personal information to other individuals or businesses. We will never mail you any catalogs or brochures. We will not add your name, telephone number, email address or physical address to any marketing list.

Why should I purchase from FromAphrodite.com?
You will be our most satisfied customer. And this is how we are going to make sure of it:

• We do everything discreet from purchasing to billing to shipping.
• Free shipping on orders over $200.
• Our prices are very competitive, and we have a great selection of quality and unique sex toys in stock.
• Many customers are hesitant to buy online especially adult products because of privacy and trust issues. Our store is one of the most reputable online adult toy stores. Your satisfaction is our #1 goal.
• We offer great return customer discount incentives on top of our low prices.
• Our site is built to provide you with a pleasant shopping experience.

What it comes down to is that we are all shoppers. We treat our customers the way we expect to be treated. A little effort goes a long way. A lot of effort puts smiles on faces. You can expect the latter at FromAphrodite.com.

 

Should I worry about credit card fraud?
Your credit card information is never kept in our database. Your credit card information is discarded as soon as it is verified. We have 128bit SSL encryption to ensure secure purchasing.

 

When will I receive my order?
We ship our orders via Canada Post and Purolater Courier, domestic orders are normally received within 7 to 10 business days via Canada Post expidited mail.

 

What kind of services do you provide after order is placed?

• Our system will send you an order confirmation email immediately.
• We will process your order and ship it out within 3-4 days.
• We will update the status of your order, and you will receive emails on the order update.
• You will receive a tracking number for your order after we ship your order.
• For shipping information, Click Here.
• For return policy, Click Here.
• We will answer your emails and other inquiries promptly (within 12 to 24 hours).

 

I do not want my kids to see the shipment, what should I do?
We ship everything in a plain box. There are NO pictures, or logos. The return label simply says "FA". Everything is done as discreetly as possible.

 

I have no clue what I should order?
You can always contact us, and we will give you suggestions.

 

I throw Sex Toy Parties, is there some kind of discount for me?
Yes, we do have a discount program for sex toy consultants. Please contact us, and we will give you the details.

 

I am not confident using my credit card online - what other options are available?
FromAphrodite.com is happy to take your order by fax or phone.
FAX NUMBER: 1-902-576-5683
or
PHONE: 1-877-314-LOVE

By MAIL (money orders or personal cheque*)
Include item details, product quantity, your name, mailing address and telephone number, and payment.

Mail to:
50 McDonald Rd.,
Waverley, Nova Scotia
B2R1N7

*Do NOT send cash!

 

I am looking for a specific product but can’t find it on fromaphrodite.com?
We have access to over ten thousand Adult Toys and Novelties from numerous manufacturers all over the world. If you do not see a product you're looking for please contact us via our contact us page. Let us know what you are looking for and we will do our best to get it for you.

 

If an item is unsuitable - can i exchange it?
Yes, All of our goods come with a 14 day satisfaction guarantee - subject to our return conditions below. If for any reason you are not happy with your purchase simply return it to us within 14 days of receiving your order and we will exchange it for an alternative product or refund your money (S&H costs are non refundable).

NOTE: If we suspect that the goods have been used or any of the above conditions are not met then we reserve the right to return the goods to you. Items supplied in sealed packaging that have been opened are non refundable and non exchangeable.

 

What should i do if an item i receive is faulty or breaks?
We will do our best to rectify any issues you have with malfunctioning product. This will involve you returning the product to us for replacement. If a suitable replacement can not be found a Gift Certificate will be issued to you for the price of the product (plus applicable taxes).